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CCS Training for Service Facilitators

This page includes orientation training opportunities especially relevant to Service Facilitators.  Time invested in these opportunities may be used to fulfill part of the CCS orientation or ongoing training requirements.

How Many Hours of Training Do I Need?
Download Printable Training Logs: 

Wraparound Training


Wraparound is the process used to implement the CCS program.  The following trainings are recommended:

  • Wraparound Fundamentals

  • Wraparound Advanced Practice Workshops

  • Quarterly Wraparound Learning Collaboratives

​It is strongly recommended that all service facilitators complete the Wraparound Fundamentals workshop as soon as possible after starting in their role. 

For more information visit:​


UW Green Bay CCS Core Training

Web-based CCS Foundational Training: 

Training Videos

  • The Golden Thread, Facilitated by Lori Martin, Regional Coordinator (8 minutes).  Learn about the "golden thread" that ties the CCS experience together from beginning to end.​

  • Psychosocial Rehabilitative Services and the CCS Service Array, Facilitated by Lori Martin, Regional Coordinator (29 minutes).  Includes an overview of psychosocial rehabilitative services and review of each of the 13 services on the CCS Service Array.  Providing services to family members of the identified consumer is also covered.  The video concludes with an example of using the service array as a tool to develop individualized interventions to address consumer's needs.  ​

  • Recovery Planning, Facilitated by Lori Martin, Regional Coordinator (38 minutes). Explores the role of the service facilitator, consumer, and team members in the recovery planning process, emphasizing the "golden thread" that ties the assessment/assessment summary and recovery plan together.  Includes a step-by-step walkthrough of the steps necessary to develop a recovery plan based on the discovery of underlying needs.  Additional topics include development of the initial plan (first 30 days) and ongoing plan development, and balancing consumer voice and choice with statute and medical necessity.​​​

  • Balancing Medical Necessity and Consumer Voice and Choice, Facilitated by Lori Martin, Regional Coordinator (9 minutes)

  • Quality Progress Notes Using TARP, Facilitated by Lori Martin, Regional Coordinator (20 minutes) answers the question “Why document?", gives an overview of the TARP method of documentation, and covers elements that make a quality progress note.

  • Ethics and Boundaries in Community Behavioral Health ​Facilitated by Jessica Beauchamp, LCSW (60 minutes)  provides tools for understanding and resolving ethical dilemmas that may arise.

  • Minimizing Risk while Working with CCS Clients, Facilitated by Jessica Beauchamp, LCSW (1 hour 50 minutes).  Become more skilled in the three levels of awareness - self-awareness, environmental awareness, and client awareness.  Learn prevention techniques that can be used in the office and in the field.  Understand phases of a crisis development and learn skills that can be used to de-escalate and minimize risk during each phase.  

  • Confidentiality Practices in CCS, Facilitated by Jessica Beauchamp, LCSW (35 minutes).  This training is designed to provide knowledge on the best practices to ensure clients rights for privacy and security of their personal health information.  Topics covered include an overview of pertinent statutes/rules, confidentiality in specific scenarios (e.g. paper documents, use of technology, and conversations), disposal of records, recommendations for reporting a breach, and resources. ​

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